We make change happens
The importance of customisation
A well-designed training programme helps kick-start learning and growth. We believe training should go beyond a one-size-fits-all model and be adapted to each organisation’s needs
Why Transfer Matters
We support learning even after the training ends. By using a transfer plan, we help teams apply what they learn in real work situations and make learning part of the company culture.
We Believe in Ongoing Evaluation
Why Follow-Up Matters
We make sure there’s a clear process to check how training is going. With support from leaders and simple tools to track progress, we treat training as something continuous. This helps make learning more effective over time.
Kirkpatrick evaluation model
This model looks beyond short-term results. It checks how well people actually apply what they learned.
It also helps measure how training improves both individual and team performance.
Discover our courses
Attitude at Work
| Attitude at Work |
| Essential Skills for Non Clerical Staff |
Communication Skills
| Communication Strategies |
| Business Communication: Business Writing that Works |
| Business Communication: Conquering your Fear in Speaking in Public |
| Business Communication: Minutes Taking |
| Business Communication: Presentation Skills |
| Business Communication: Public Speaking Skills |
Conflict Resolution
| Conflict Resolution : Dealing with Difficult People |
Culture
| Masterclass on culture and engagement through your organisational values (in partnership with Happy Sandpit, South Africa) |
| Masterclass in Developing an intentional Organisational Culture (in partnership with Happy Sandpit, South Africa) |
| Masterclass in How to Overcome Bias (in partnership with Happy Sandpit, South Africa) |
Customer Service
| Customer Service Excellence |
| Customer Retention Strategies |
Emotional Intelligence
| Emotional Intelligence |
| The Emotionally Intelligent Manager |
Employability Skills
| Work Readiness Programme |
Human Resources
| Behavioural Interviewing Techniques |
| Closing Generation Gap at the Workplace |
| HR for the Non HR Manager |
| Talent Management |
| Masterclass in Employee Induction, Onboarding and Re- Induction (in partnership with Happy Sandpit, South Africa) |
Innovation
| Innovation Masterclass (in partnership with Think Quick, Australia) |
Leadership
| Business Leadership |
| Leadership Skills for New Supervisors and Managers |
| Leading in a VUCA Business World (in partnership with VUKA World – Germany) |
| VUKA Facilitation workshop (in partnership with VUKA World – Germany) |
Leadership and Development
| Introduction to Accelerated Learning (in partnership with the Learning Gym – Switzerland) |
| Transfer Designattion Certification (in partnership with the Learning Gym – Switzerland) |
Management
| Problem Solving and Decision Making |
| Business Succession Planning |
| Coaching: A Leadership Skill |
| Critical Thinking |
| Delegation: The Art of Delegating Effectively |
| Effective Planning and Scheduling |
| Mentoring and Coaching within the Workplace |
Negotiation Skills
| Core Negotiation Skills |
| Negotiating for Results |
Office Administration
| Professional Skills for the Office Administrator |
Performance Management
| Balanced Scorecard Basics |
| The Certified KPI Professional (in partnership with the KPI Institute, Australia) |
| KPI Masterclass (in partnership with the KPI Institute, Australia) |
| Performance Management Masterclass for HR Departments (in partnership with the KPI Institute, Australia) |
Problem Solving and Decision Making
| De Bono’s Thinking Hats Training (in partnership with Think Quick, Australia) |
| Problem Solving and Decision Making in a VUCA Business World (in partnership with VUKA World – Germany) |
Project Management
| Fundamentals of Project Management |
| Intermediate Project Management |
| Understanding Project Management |
Recruitment and Selection
| The Recruitment Toolkit |
| Employee Retention Strategies |
| Hiring for Success – Behavioural Interview Techniques |
Sales and Marketing
| Masterclass in Selling Solutions |
| Professional Skills for Business Advisors |
| Professional Skills for Retail Executives |
| Professional Skills for Sales Executives |
| Retail Management & Operations |
| Sales – Selling Smarter |
| Sales and Customer Service Training for Call Centre Agents |
| Telemarketing |
Store Management
| Store Management |
Stress Management
| Stress Management |
Supervision
| The ABCs of Supervising Others |
| The Professional Supervisor |
Time Management
| Time Management : Get Organised for Peak Performance |
Train The Trainer
| The Practical Trainer |
Training Evaluation
| Kirkpatrick Four Level Evaluation Program – Bronze Level (in partnership with Kirkpatrick Partners – USA) |
Training Need Analysis
| How to design an effective Training Needs Analysis ? |
High-demand courses
Étiquette Téléphonique, Techniques de Conversation & L'art de l'Email Professionnel
- Tania Bennett
- Two days (12 hours)
Master Class in Recruitment 2.0 using Artificial Intelligence
- Kesho Gooriah
- Two days (12 hours)
Mastering internal and external communication (using Artificial Intelligence)
- Kesho Gooriah
- Tania Bennett
- Two days (12 hours)
Kirkpatrick Four Levels® Evaluation Program – Bronze Level
- Melanie Martinelli
- Two days (16 hours)