The Certified KPI Professional
After 7 fully booked editions, the best-selling KPI workshop in Mauritius is back!
The Certified KPI Professional, delivered in partnership with The KPI Institute (Australia), is a globally recognised 3-day face-to-face certification designed to help organisations master performance measurement.
Led once again by Andrea Minelli, a performance management expert who has already trained over 100 professionals from 60+ organisations in Mauritius, this program provides practical tools to build and sustain a robust Performance Management System (PMS) – from selecting the right KPIs to gathering data and reporting results effectively.
About this workshop
Workshop: The Certified KPI Professional
Duration: 3 days
Dates: 18-19-20 February 2026
Time: 9:00 AM – 5:00 PM
- Venue : Royal Green, Reduit
Trainer: Andrea Minelli, Head Of Professional Services SEA, The KPI Institute
MQA Approved
Common Challenges with KPIs
Many organisations struggle to make KPIs truly work. Some of the most frequent issues include:
❌ Teams tracking too many irrelevant or unclear KPIs
❌ Lack of alignment between strategy, department, and individual performance
❌ Poor data quality and inconsistent reporting practices
❌ KPIs that measure activity instead of results
❌ Reports that don’t drive decision-making or real change
If these challenges sound familiar, the Certified KPI Professional workshop is designed to help you overcome them.
Who should attend?
This workshop is ideal for:
HR professionals building performance frameworks
Finance teams aligning financial and operational KPIs
Operations managers improving efficiency and results
Strategy professionals driving business performance
Anyone responsible for monitoring and reporting performance
By joining the Certified KPI Professional workshop, you will:
✅ Replace irrelevant KPIs with a clear, standardised KPI framework
✅ Align KPIs across strategy, departments, and individuals for consistency
✅ Apply proven methods to improve data quality and reporting accuracy
✅ Focus on KPIs that measure real results, not just activity
✅ Design reports and dashboards that drive decision-making and business impact
✅ Earn an international certification from The KPI Institute and join a community of KPI professionals
Day 1 – A Standardised Approach to KPIs
KPI definitions, types, and governance
KPI lifecycle and concept map
Leading vs lagging, qualitative vs quantitative KPIs
Day 2 – KPI Selection & Target Setting
How to select and cascade KPIs
Practical KPI documentation methods
Techniques to set and align performance targets
Day 3 – Data Gathering & Visualisation
Data quality and KPI activation tools
Scorecard and dashboard design
KPI communication and reporting best practices
Course review and certification exam
Andrea Minelli is a Management Consultant at The KPI Institute, specialising in performance management, benchmarking, and KPI systems. He holds certifications in Benchmarking and KPI Management and has documented over 500 KPI examples, contributing to international reports such as the Utilities Benchmarking Series and Top 25 KPIs in the Utility Sectors.
Since 2018, Andrea has delivered more than 10 performance workshops in Mauritius, training over 150 professionals across industries. His hands-on experience and practical approach make him a sought-after facilitator for organisations looking to embed performance-driven cultures.