Our DNA

The founder of Soft Skills Consultants (Mauritius) Ltd, Mr. Kesho Gooriah, launched the company with a visionary approach to the future of Human Resources and corporate training.  Spotting the rapid evolution of the workplace, he seized the opportunity to revolutionise corporate training through strategic partnerships with international leaders in the field. Additionally, he enhanced career development by integrating cutting-edge psychometric assessments powered by artificial intelligence. This innovative strategy positions Soft Skills Consultants (Mauritius) Ltd at the forefront of transforming professional growth and setting new benchmarks for the future of Human Resources and Corporate Training.

Our Vision

To be the preferred provider of soft skills training in Mauritius.

Our Mission

To provide quality soft skills training that meets the needs of industry and enable participants to realise their potential

Our Values

Accountability

Responsibility of our actions that influence the lives of our customers and fellow workers.

Collaboration

Collaborating within and outside the company to give the best.

Innovation

To come out with new creative ideas that have the potential to change the world.

Integrity

To act with honesty and integrity without compromising the truth.

Passion

Putting the heart and mind in the work to get the best.

Service Excellence

Giving the best and world class service and achieving excellence each passing day.

Our Innovative Methodologies

Accelerated Learning Principles

Accelerated Learning Principles

Holistic Approach to Learning
Knowledge Creation vs. Consumption
Collaboration as a Catalyst for Learning
Multi-Level Learning
Practical Application and Feedback

De Bono Six Thinking Hats

De Bono Six Thinking Hats

Enhancing Decision-Making
Improving Collaboration
Enhancing Creativity
Efficient Problem Solving
Enhancing Performance

Artificial Intelligence (AI)

Artificial Intelligence (AI)

AI-Enhanced Psychometric Testing
Precision in Talent Identification
Predictive Analytics for Future Performance
Reducing Turnover and Costs

Levers of Transfer Effectiveness

Levers of Transfer Effectiveness

Effectively translating learning into workplace performance involves mastering three critical areas: trainees, training design, and organisational support.

Key Performance Indicators

Key Performance Indicators

Enhancing Employee Engagement
Executing Effective Strategies
Implementing Robust Performance Management Systems

Kirkpatrick Evaluation Model

Kirkpatrick Evaluation Model

Level 1: Reaction
Level 2: Learning
Level 3: Behavior
Level 4: Results

Discover the four levels of Kirkpatrick Model

Level 1
Reaction

This initial level assesses participants' immediate responses to the training program. It gauges their satisfaction with the content, delivery, and overall experience. Positive reactions are crucial, as they often correlate with higher engagement and willingness to apply the training.

Level 2
Psychometric Tests in Mauritius
Learning

The second level measures the increase in knowledge, skills, and abilities that participants gain as a result of the training. This involves evaluating whether the learning objectives were achieved and whether participants have acquired the competencies intended by the program.

Level 3
Behavior

This level focuses on the application of learned skills and knowledge in the workplace. It assesses whether participants are applying what they learned on the job and whether their behavior has changed as a result of the training. Effective training should lead to observable improvements in job performance.

Level 4
Results

The final level evaluates the training’s impact on organizational outcomes. This includes analyzing metrics such as increased productivity, improved quality, enhanced customer satisfaction, and overall business performance. This level demonstrates the return on investment (ROI) and validates the training's contribution to organizational goals.

Level 1
Reaction

This initial level assesses participants' immediate responses to the training program. It gauges their satisfaction with the content, delivery, and overall experience. Positive reactions are crucial, as they often correlate with higher engagement and willingness to apply the training.

Level 2
Psychometric Tests in Mauritius
Learning

The second level measures the increase in knowledge, skills, and abilities that participants gain as a result of the training. This involves evaluating whether the learning objectives were achieved and whether participants have acquired the competencies intended by the program.

Level 3
Behavior

This level focuses on the application of learned skills and knowledge in the workplace. It assesses whether participants are applying what they learned on the job and whether their behavior has changed as a result of the training. Effective training should lead to observable improvements in job performance.

Level 4
Results

The final level evaluates the training’s impact on organizational outcomes. This includes analyzing metrics such as increased productivity, improved quality, enhanced customer satisfaction, and overall business performance. This level demonstrates the return on investment (ROI) and validates the training's contribution to organizational goals.

Our innovative methodologies

We master Training Need Analysis
(100 % HRDC Refundable)

  • Airport
    Airport 2015

    Funded by: Human Resource Development Council
    No. of employees: 59

  • Opticians
    Opticians 2017

    Funded by: Human Resource Development Council
    No. of employees: 20

  • intergovernmental organisation
    intergovernmental organisation 2018

    Funded by: African Development Bank
    No. of employees: 22

  • Risk management group
    Risk management group 2019

    Funded by: Human Resource Development Council
    No. of employees: 24

  • Hospitality
    Hospitality 2022

    Funded by: Human Resource Development Council
    No. of employees: 150

  • Electronics Retailer
    Electronics Retailer 2023

    Funded by: Human Resource Development Council
    No. of employees: 20

  • Airport
    Airport 2015

    Funded by: Human Resource Development Council
    No. of employees: 59

  • Opticians
    Opticians 2017

    Funded by: Human Resource Development Council
    No. of employees: 20

  • intergovernmental organisation
    intergovernmental organisation 2018

    Funded by: African Development Bank
    No. of employees: 22

  • Risk management group
    Risk management group 2019

    Funded by: Human Resource Development Council
    No. of employees: 24

  • Hospitality
    Hospitality 2022

    Funded by: Human Resource Development Council
    No. of employees: 150

  • Electronics Retailer
    Electronics Retailer 2023

    Funded by: Human Resource Development Council
    No. of employees: 20

Book an appointment with Us to discuss your training needs

Kesho Gooriah

Founder & Chief Soft Skills Officer

Kesho Gooriah is a pracademic, blending academic knowledge with practical expertise. As the founder and Chief Soft Skills Officer at Soft Skills Consultants (Mauritius) Ltd., he has served over 450 corporate clients and trained over 3,500 delegates from various sectors.

With 40 years of experience in Mauritius and the UK, including teaching and coaching foreign students, Kesho holds a Post Graduate Certificate in Career Development from the University of Napier, UK, a Post Graduate Certificate in Soft Skills and Experiential Learning from Unimenta, UK, and an MBA from the University of Surrey (Class 1999). 

He also holds professional certifications in Performance Management, Kirkpatrick Evaluation, Transfer Design, Facilitating Workshops with Accelerated Learning methods, de Bono training, and Competency Modelling.

Vincent Morvan

Operations and Business Development Executive

With over 10 years of experience in coordinating projects related to Higher Education and Learning, corporate social responsibility, and stakeholder engagement, Vincent Morvan has developed skills and expertise in several fields, such as change management, cross-cultural negotiation and corporate training.

Vincent Morvan has also followed multiple certifications related to social responsibility, business continuity, information security, strategy, and transfer effectiveness.

His expertise focuses on Change Management and Social Responsibility (ISO 26000) and on the improvement of Corporate Training Solutions and Stakeholder Engagement (AA1000 SE standard).