The founder of Soft Skills Consultants (Mauritius) Ltd, Mr. Kesho Gooriah, launched the company with a visionary approach to the future of Human Resources and corporate training. Spotting the rapid evolution of the workplace, he seized the opportunity to revolutionise corporate training through strategic partnerships with international leaders in the field. Additionally, he enhanced career development by integrating cutting-edge psychometric assessments powered by artificial intelligence. This innovative strategy positions Soft Skills Consultants (Mauritius) Ltd at the forefront of transforming professional growth and setting new benchmarks for the future of Human Resources and Corporate Training.
To be the preferred provider of soft skills training in Mauritius.
To provide quality soft skills training that meets the needs of industry and enable participants to realise their potential
Responsibility of our actions that influence the lives of our customers and fellow workers.
Collaborating within and outside the company to give the best.
To come out with new creative ideas that have the potential to change the world.
To act with honesty and integrity without compromising the truth.
Putting the heart and mind in the work to get the best.
Giving the best and world class service and achieving excellence each passing day.
This initial level assesses participants' immediate responses to the training program. It gauges their satisfaction with the content, delivery, and overall experience. Positive reactions are crucial, as they often correlate with higher engagement and willingness to apply the training.
The second level measures the increase in knowledge, skills, and abilities that participants gain as a result of the training. This involves evaluating whether the learning objectives were achieved and whether participants have acquired the competencies intended by the program.
This level focuses on the application of learned skills and knowledge in the workplace. It assesses whether participants are applying what they learned on the job and whether their behavior has changed as a result of the training. Effective training should lead to observable improvements in job performance.
The final level evaluates the training’s impact on organizational outcomes. This includes analyzing metrics such as increased productivity, improved quality, enhanced customer satisfaction, and overall business performance. This level demonstrates the return on investment (ROI) and validates the training's contribution to organizational goals.
This initial level assesses participants' immediate responses to the training program. It gauges their satisfaction with the content, delivery, and overall experience. Positive reactions are crucial, as they often correlate with higher engagement and willingness to apply the training.
The second level measures the increase in knowledge, skills, and abilities that participants gain as a result of the training. This involves evaluating whether the learning objectives were achieved and whether participants have acquired the competencies intended by the program.
This level focuses on the application of learned skills and knowledge in the workplace. It assesses whether participants are applying what they learned on the job and whether their behavior has changed as a result of the training. Effective training should lead to observable improvements in job performance.
The final level evaluates the training’s impact on organizational outcomes. This includes analyzing metrics such as increased productivity, improved quality, enhanced customer satisfaction, and overall business performance. This level demonstrates the return on investment (ROI) and validates the training's contribution to organizational goals.
Holistic Approach to Learning
Learning is a multifaceted process that engages not just the intellect but the entire body and mind. In a business context, particularly in Mauritius where industries are evolving rapidly, this means that training programs should go beyond traditional methods. Accelerated learning emphasizes that true understanding and skill development occur when employees engage emotionally, physically, and mentally.
For Mauritian companies, this approach can enhance employee adaptability and creativity. By integrating sensory experiences and emotional engagement into training, employees can better retain and apply new skills, leading to increased innovation and improved job performance.
Knowledge Creation vs. Consumption
Learning is more than just acquiring facts; it’s about creating new understandings and integrating them into existing frameworks. This concept is particularly important for businesses in Mauritius, which may face unique local challenges and opportunities. Encouraging employees to actively construct their own understanding of new knowledge helps in developing innovative solutions tailored to local needs.
For example, instead of merely learning about new technologies, employees should engage in hands-on projects that integrate these technologies into their daily work. This not only reinforces learning but also fosters a culture of continuous improvement and innovation.
Collaboration as a Catalyst for Learning
The social aspect of learning is vital. In Mauritius, where team dynamics and collective problem-solving are key to business success, creating a collaborative learning environment can significantly enhance outcomes. When employees work together, they share diverse perspectives, which leads to richer learning experiences and faster problem resolution.
Encouraging teamwork through structured group activities, peer-to-peer learning, and collaborative projects can accelerate learning and help in building a more cohesive and skilled workforce.
Multi-Level Learning
Learning should not be a linear process but a dynamic one that engages multiple cognitive and sensory pathways. For Mauritian companies, this means that training programs should be designed to stimulate different aspects of learning simultaneously—such as combining theoretical knowledge with practical exercises and real-world applications.
This approach ensures that employees can process and integrate information more effectively, leading to a deeper understanding and better application of new skills. For instance, a training program on project management could include simulations, role-playing, and feedback sessions to engage employees on multiple levels.
Practical Application and Feedback
The most effective learning occurs when employees apply their knowledge in real-world contexts and receive constructive feedback. For Mauritian businesses, integrating real-life scenarios and practical exercises into training programs can enhance skill retention and application.
Providing immediate feedback helps employees understand their strengths and areas for improvement, facilitating continuous learning and development. This approach also aligns with the local business environment, where practical experience and adaptability are crucial for success.
Key Areas for Successful Transfer
Effectively translating learning into workplace performance involves mastering three critical areas: trainees, training design, and organizational support. For Mauritian companies aiming to maximize their training investments, understanding and managing these areas is crucial.
The 12 Levers of Transfer Effectiveness
The 12 Levers of Transfer Effectiveness offer a comprehensive framework to enhance the impact of training programs. These levers address various critical aspects, including setting clear objectives, providing follow-up support, and fostering a supportive learning environment.
For Mauritian companies, systematically addressing these levers can significantly improve training outcomes:
By leveraging these levers, Mauritian companies can develop a robust transfer management strategy that not only enhances the effectiveness of training programs but also drives tangible improvements in performance and productivity. This structured approach facilitates the measurement and refinement of training efforts, ultimately leading to better business results and a more skilled and capable workforce.
Enhancing Decision-Making and Creativity
The Six Thinking Hats method, developed by Edward de Bono, is a transformative tool for elevating decision-making and fostering creativity. By encouraging teams to adopt different “hats” or thinking styles—ranging from analytical and critical to emotional and creative—this method enables a more thorough exploration of issues from multiple viewpoints.
For businesses in Mauritius, the Six Thinking Hats method offers several distinct advantages:
Application in Training and Meetings
Integrating the Six Thinking Hats method into training programs and meetings can significantly enhance employees’ critical and creative thinking skills. For Mauritian companies, this means:
In summary, the Six Thinking Hats method offers Mauritian businesses a powerful framework for enhancing decision-making and creativity. By fostering a structured and inclusive approach to thinking, companies can improve team dynamics, drive innovation, and achieve more effective and efficient outcomes.
In today’s fast-paced and ever-evolving business landscape, success is not merely about keeping up but about leading the way. As organizations face increasing rates of change and frequent disruptions, it is crucial to have the tools and strategies necessary to stay ahead of the curve. Companies must be agile, innovative, and strategically adept to navigate new challenges and seize emerging opportunities effectively.
Our Employee Performance solutions are tailored to meet the demands of contemporary organizations. We focus on redefining traditional performance management practices to better align with the dynamic nature of modern work environments. Our approach includes:
By partnering with us, organizations can not only adapt to the rapid changes in the business world but also thrive amidst them. Our certifications and solutions provide the expertise and tools necessary to drive organizational excellence and sustain a competitive edge in a constantly shifting market.
Psychometric tests have long been instrumental in offering valuable insights into candidates’ abilities, personality traits, and potential for success. With the integration of Artificial Intelligence (AI), these tests are now more powerful and accurate than ever, revolutionizing the recruitment process for Mauritian companies. AI-enhanced psychometric tests provide objective, data-driven insights that complement traditional resumes and interviews, leading to more informed and effective hiring decisions.
Benefits of AI-Enhanced Psychometric Testing
Implementing AI-Enhanced Psychometric Testing
To fully leverage the benefits of AI in psychometric testing, Mauritian companies should focus on:
By embracing AI in psychometric testing, Mauritian companies can enhance their recruitment processes, achieve better hiring outcomes, and build a more effective and resilient workforce.
Funded by: Human Resource
Development Council
No. of employees: 59
Funded by: Human Resource
Development Council
No. of employees: 20
Funded by: African Development Bank
No. of employees: 22
Funded by: Human Resource
Development Council
No. of employees: 24
Funded by: Human Resource
Development Council
No. of employees: 150
Funded by: Human Resource
Development Council
No. of employees: 20
Funded by: Human Resource
Development Council
No. of employees: 59
Funded by: Human Resource
Development Council
No. of employees: 20
Funded by: African Development Bank
No. of employees: 22
Funded by: Human Resource
Development Council
No. of employees: 24
Funded by: Human Resource
Development Council
No. of employees: 150
Funded by: Human Resource
Development Council
No. of employees: 20
Kesho Gooriah is a pracademic, blending academic knowledge with practical expertise. As the founder and Chief Soft Skills Officer at Soft Skills Consultants (Mauritius) Ltd., he has served over 450 corporate clients and trained over 3,500 delegates from various sectors.
With 40 years of experience in Mauritius and the UK, including teaching and coaching foreign students, Kesho holds a Post Graduate Certificate in Career Development from the University of Napier, UK, a Post Graduate Certificate in Soft Skills and Experiential Learning from Unimenta, UK, and an MBA from the University of Surrey (Class 1999).
He also holds professional certifications in Performance Management, Kirkpatrick Evaluation, Transfer Design, Facilitating Workshops with Accelerated Learning methods, de Bono training, and Competency Modelling.
With over 10 years of experience in coordinating projects related to Higher Education and Learning, corporate social responsibility, and stakeholder engagement, Vincent Morvan has developed skills and expertise in several fields, such as change management, cross-cultural negotiation and corporate training.
Vincent Morvan has also followed multiple certifications related to social responsibility, business continuity, information security, strategy, and transfer effectiveness.
His expertise focuses on Change Management and Social Responsibility (ISO 26000) and on the improvement of Corporate Training Solutions and Stakeholder Engagement (AA1000 SE standard).
Follow our social media handles to stay tuned for the latest updates and events!
Soft Skills Consultants (Mauritius) Ltd. 2024 © All Rights Reserved