Leadership Skills for New Supervisors and Managers

Introduction
Course objectives
Learning Outcomes
Course Contents
Trainer
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Introduction

Enroll in our 3-day competency-based training, now upgraded with Soft Skills Trek™ & Collective Intelligence Training!*

Employees are often promoted to leadership roles due to their technical skills, but true leadership requires more—mentorship, decision-making, and teamwork. Poor leadership negatively impacts both employees and the organisation.

According to Gallup’s 2022 report:

88% of employees leave due to job satisfaction, workplace culture, or management—not pay.
43% of employees feel undervalued.
66% are not motivated by company goals.
The main reason employees leave? A poor relationship with their leader.

What’s new in this workshop?

Soft Skills Trek™ – A game-based leadership experience that develops competencies through interactive scenarios and AI-powered assessments.
Collective Intelligence Training – Teaches managers to think strategically, collaborate effectively, and make data-driven decisions.

This program equips new leaders with modern management techniques to build motivated, high-performing teams.

Join us to enhance your leadership skills and create a thriving workplace!

Includes our Management Skills and Styles Assessment Psychometric Assessment.

About the Workshop

Course Title: Leadership Skills for New Supervisors and Managers
Dates: 21-22-23 September 2026
Hours: 9.00 am to 5.00 pm
Investment: Rs. 25,000 (Rs. 7,500 after HRDC refund)
Mode of Delivery: Face-to-Face | MQA Approved
Facilitator: Mr. Kesho Gooriah, Chief Soft Skills Officer & Lead Trainer, Soft Skills Consultants

Course objectives

Effective Communication: Learn to share information openly, encouraging open dialogue and ensuring everyone has the necessary information for effective task performance.
Independent Work Skills: Develop the ability to work autonomously, solve problems, and progress without constant supervision or detailed instructions.
Leadership Confidence: Build leadership capabilities, gaining confidence, self-awareness, and the ability to earn respect and trust from peers and others.
Organizational Skills: Acquire skills to organize time and priorities effectively, achieving business results in a timely manner.
Adaptability and Change Implementation: Embrace and implement change with innovation, courage, and resilience, recognizing its inevitability.
Values Promotion: Consistently demonstrate ethical work values, carrying out duties with truth, sincerity, and fairness.
Team Building and Mentoring: Understand the importance of mentoring and coaching, showing enthusiasm for helping others improve and develop new skills.
Sound Judgment Application: Apply business knowledge and common sense to make well-informed decisions.
Results-Oriented Action: Direct actions, both personal and from others, towards achieving critical goals for the success of the operation.

Learning Outcomes

Understand the different business environments in which the world is operating
Identify management expectations of their competencies as compared to their current ones.
Use tools, techniques and frameworks on an everyday basis to solve problems and make informed decisions.
Manage time effectively and efficiently
Identify the difference between leadership and management
Lead a team using emotional intelligence
Manage change in a VUCA business environment
Motivate a team for better performance

Course Contents

Management Skills and Styles Assessment (MANSSA – R4- Ab)
Business Environment
Introduction to Leadership
Communication Skills for Supervisors
Team Building and Motivation
Decision Making and Problem Solving
Time Management and Prioritization
Emotional Intelligence in Leadership
Change Management and Adaptability
Performance Management and Coaching
Ethics and Integrity in Leadership
Personal Development and Continuous Learning

Trainer

Kesho Gooriah, Founder and Chief Soft Skills Officer at Soft Skills Consultants (Mauritius) Ltd., brings 40 years of leadership experience in both Mauritius and the UK to this workshop. Having worked with over 430 corporate clients and trained 3,000 professionals, Kesho has a strong background in guiding leaders and teams. His qualifications, including a Post Graduate Certificate in Career Development from the University of Napier, UK, and an MBA from the University of Surrey, are complemented by certifications in key leadership areas like Performance Management, Kirkpatrick Evaluation, and Competency Modelling.