Our Career Development Center delivers strategic solutions designed to optimise your talent management processes. We provide advanced assessments, including personality and job fit evaluations, behavioural competency analyses, and employ our Recruitment Model to enhance your recruitment, succession planning, and talent retention strategies. Partner with us to align candidates with your organisational objectives and streamline your hiring processes.
- Personality Assessment
- Job Fit Assessment
- Behavioural Competency Assessment
- Recruitment & Selection
Empower your organisation with the right talent and make informed decisions that drive success.
Contact us today to learn how our customised solutions can enhance your workforce.
Why are psychometric tests important?
Consequences of hiring errors
Some people who look good on paper and who should be a success will end up leaving you unpleasantly surprised. That’s why adding additional tools to your recruitment process is essential. As we learned above, résumés and references alone are not going to cut it anymore. And here’s the toughest thing to hear: If your recruitment process is lacking, chances are that there will be consequences – and costly ones at that.
Consequences of bad hires on the individual level
It is likely that almost everyone has had at least one job they hated, or that wasn’t a good fit for them. You know… that job that made it hard to wake up in the morning, that left you feeling crabby, sad, and both emotionally and physically exhausted. That job where you always felt that you were one step away from a nervous breakdown or total burnout.
Consequences on the company level
If you look at the consequences of bad hiring decisions as a line of dominoes, imagine the impact on the individual as the first domino that sets things into motion. The impact on the company is that one domino that causes a massive cascade. Essentially, the ripple effect of hiring mistakes is far-reaching, and results in a deluge of problems that will impact the entire company in a variety of ways.
Explore our range of assessments!
Team Effectiveness Survey System
Team Effectiveness Survey System
● Work Structure: Assesses the manner in which tasks are completed and how the team approaches work. Includes Accountability, Empowerment, Adaptability, Goal-orientation, Goal Clarity, Time Management Skills, Networking Skills, Project Management, and Mentorship/Leadership.
● Social Structure: Assesses group interaction and conduct. Includes Communication Skills, Conflict-Resolution Skills, Role Clarity, Problem-Solving Skills, Managerial Support, and Openness to Feedback.
● Group Cohesion: Overview of group unity; assesses the bond between team members, or lack thereof. Includes Cooperation, Compatibility, Motivation, and Goal Alignment.
● Social Structure: Assesses group interaction and conduct. Includes Communication Skills, Conflict-Resolution Skills, Role Clarity, Problem-Solving Skills, Managerial Support, and Openness to Feedback.
● Group Cohesion: Overview of group unity; assesses the bond between team members, or lack thereof. Includes Cooperation, Compatibility, Motivation, and Goal Alignment.
Turnover Probability Test
Turnover Probability Test
Purpose: There are certain personality traits and characteristics that can influence a person's likelihood of quitting a job. TuPT is designed to identify people with this profile.
LEADERSHIP
Leadership Potential Assessment
● Transactional Leadership: Ability to set clear guidelines for behavior, reward good performance and punish poor performance, provide feedback, and take a management role in assigning tasks to others.
● Transformational Leadership: Involves motivating and coaching employees, sharing a vision for the company or organization, problem-solving, decision-making, and setting an excellent example.
● Leadership Potential: Level of suitability for a leadership role.
● Transformational Leadership: Involves motivating and coaching employees, sharing a vision for the company or organization, problem-solving, decision-making, and setting an excellent example.
● Leadership Potential: Level of suitability for a leadership role.
CLERICAL APTITUDE
Clerical Aptitude Assessment
● Personality Aptitude/Fit: Degree to which a person possesses the right attitude and temperament for a job in the clerical field.
● Clerical Competencies: Degree to which a person possesses the requisite skills needed to be effective and productive in a clerical position.
● Transferable Skills: Degree to which a person possesses certain key skills that would be considered an asset in a number of jobs and positions.
● Clerical Competencies: Degree to which a person possesses the requisite skills needed to be effective and productive in a clerical position.
● Transferable Skills: Degree to which a person possesses certain key skills that would be considered an asset in a number of jobs and positions.
CUSTOMER SERVICE
Customer Service Profile
● Customer Service Orientation: Assesses whether a person possesses the right disposition to deal with the public.
● Negotiation Skills: Assesses a person’s ability to effectively negotiate a resolution.
● Emotional Intelligence: Assesses a person’s ability to deal with his/her own as well as other people’s emotions.
● Conscientiousness: Assesses whether a person possesses a good work ethic.
● Negotiation Skills: Assesses a person’s ability to effectively negotiate a resolution.
● Emotional Intelligence: Assesses a person’s ability to deal with his/her own as well as other people’s emotions.
● Conscientiousness: Assesses whether a person possesses a good work ethic.
MANAGEMENT
Management Skills and Styles
● Planning, Organizing, & Controlling: Assesses whether a person possesses the ability to determine an organization’s direction.
● Staffing & HR Functions: Assesses duties that revolve around putting together a productive staff.
● Leading: Assesses the ability to guide and bring out the best in others.
● Business Skills: Assesses skills that are conducive to running a business effectively.
● Soft Skills & Teamwork: Assesses how a person handles social situations and working with others.
● Intrapersonal Skills: Assesses personal skills and qualities.
SALES
Sales
● Self-efficacy: Assesses whether a person believes he or she has what it takes to succeed.
● Sales Aptitude: Assesses key traits and skills that could improve a person’s chances for success in the sales field.
● Conscientiousness: Assesses whether a person is organized, efficient, and detail oriented.
● Cooperativeness: Assesses whether a person has an amiable disposition.
● Memory Skills: Ability to memorize and recall information, including names.
● Sales Aptitude: Assesses key traits and skills that could improve a person’s chances for success in the sales field.
● Conscientiousness: Assesses whether a person is organized, efficient, and detail oriented.
● Cooperativeness: Assesses whether a person has an amiable disposition.
● Memory Skills: Ability to memorize and recall information, including names.
RETAIL SALES
Resale
● Work Attitudes: Evaluates work approach and ability to comport oneself in an appropriate fashion.
● Interpersonal Skills: Evaluates effectiveness and appropriateness of a person’s people skills.
● Organizational Skills: Evaluates skills necessary to maintain a neat work environment and manage time efficiently.
● Psychological Strength: Assesses the ability to stay mentally tough and composed in the face of difficulties.
● Interpersonal Skills: Evaluates effectiveness and appropriateness of a person’s people skills.
● Organizational Skills: Evaluates skills necessary to maintain a neat work environment and manage time efficiently.
● Psychological Strength: Assesses the ability to stay mentally tough and composed in the face of difficulties.
Store Management
Store Management
● Adherence to Rules: Extent to which a person is willing to adhere to the rules and regulations of the organization.
● Approachability: Determines whether the demeanor a person displays is one that is inviting and friendly, or intimidating and standoffish.
● Communication: Ability to read social cues, communicate clearly with others, and listen actively rather than passively.
● Conscientiousness: Measures level of organization, reliability, meticulousness, and discipline.
● Cultural Sensitivity: Assesses understanding and handling of issues concerning cultural sensitivity.
● Goal Orientation: Measures level of motivation and focus.
● Go-Getting: Measures level of motivation and focus.
● Approachability: Determines whether the demeanor a person displays is one that is inviting and friendly, or intimidating and standoffish.
● Communication: Ability to read social cues, communicate clearly with others, and listen actively rather than passively.
● Conscientiousness: Measures level of organization, reliability, meticulousness, and discipline.
● Cultural Sensitivity: Assesses understanding and handling of issues concerning cultural sensitivity.
● Goal Orientation: Measures level of motivation and focus.
● Go-Getting: Measures level of motivation and focus.
LISTENING SKILLS
Listening Skills
● Physical Attentiveness: Use of verbal and non-verbal language to indicate attentiveness.
● Mental Attentiveness: Mentally “tuning-in” to a speaker, and being willing and able to offer undivided attention.
● External Distractions: Ability to pay attention despite background noise.
● Conversation Flow: Tendency to interrupt or otherwise disrupt conversation flow.
● Speaker to Listener Transition: Level of comfort with being the listener rather than speaker.
● Body Language: Use of body language to convey interest and attentiveness.
● Internal Distractions: Ability to pay attention despite internal conflict.
● Attention Span: Ability to pay attention to a speaker for an extended period of time.
● Hearing a Person Out: Ability to listen with an open mind.
● Mental Attentiveness: Mentally “tuning-in” to a speaker, and being willing and able to offer undivided attention.
● External Distractions: Ability to pay attention despite background noise.
● Conversation Flow: Tendency to interrupt or otherwise disrupt conversation flow.
● Speaker to Listener Transition: Level of comfort with being the listener rather than speaker.
● Body Language: Use of body language to convey interest and attentiveness.
● Internal Distractions: Ability to pay attention despite internal conflict.
● Attention Span: Ability to pay attention to a speaker for an extended period of time.
● Hearing a Person Out: Ability to listen with an open mind.
PERSONALITY
Personality Profile
● Dominance: People with this trait tend to be, among other things, competitive, ambition, and determined. They have and a strong personality and presence.
● Influence: People with this trait tend to be, among other things, outgoing, passionate, energetic, and excel in networking.
● Supportiveness: People with this trait tend to be, among other things, loyal, reliable, committed, and easy to get along with.
● Conscientiousness: People with this trait tend to be, among other things, meticulous, analytical, attentive, and methodical, and excel in quality control.
● Influence: People with this trait tend to be, among other things, outgoing, passionate, energetic, and excel in networking.
● Supportiveness: People with this trait tend to be, among other things, loyal, reliable, committed, and easy to get along with.
● Conscientiousness: People with this trait tend to be, among other things, meticulous, analytical, attentive, and methodical, and excel in quality control.
ENTREPRENEURSHIP
Entrepreneurial Aptitude Profile
● Drive to Succeed: Ability and willingness to do what it takes to succeed.
● Social Network: Ability to form strong social relationships with people.
● Outlook on Success: Refers to whether an individual believes he or she has the potential for success.
● Openness to new ideas: Refers to the inclination and desire to try out new ideas.
● Social Network: Ability to form strong social relationships with people.
● Outlook on Success: Refers to whether an individual believes he or she has the potential for success.
● Openness to new ideas: Refers to the inclination and desire to try out new ideas.
Teacher/Trainer Aptitude
Teacher/Trainer Aptitude
● Inspiring: Ability to influence others in a positive way.
● Engaged & Committed: Degree to which a person is passionate about his or her job.
● People Skills: Capacity to deal with people productively and deftly.
● Poise: Degree to which a person displays a professional and composed bearing.
● Engaged & Committed: Degree to which a person is passionate about his or her job.
● People Skills: Capacity to deal with people productively and deftly.
● Poise: Degree to which a person displays a professional and composed bearing.
Emotional Intelligence
Emotional Intelligence
● Emotional Identification, Perception, and Expression: Capacity to identify emotions in oneself and recognize them in others.
● Emotional Facilitation of Thought: Ability and willingness to use feelings constructively and to let them guide you.
● Emotional Understanding: Ability to understand emotions, understand others, and use that knowledge productively.
● Emotional Management: Assesses the ability to manage oneself in a variety of circumstances as well as the willingness to grow and improve.
● Emotional Facilitation of Thought: Ability and willingness to use feelings constructively and to let them guide you.
● Emotional Understanding: Ability to understand emotions, understand others, and use that knowledge productively.
● Emotional Management: Assesses the ability to manage oneself in a variety of circumstances as well as the willingness to grow and improve.
Organisation Skills
Organisation Skills Test
● Cognitive Organisation: Ability to understand others and express one’s thoughts clearly.
● Strategies: Assesses whether a person uses strategies or techniques in order to stay organised.
● Neatness: Assesses ability to maintain a tidy environment.
● Time Management: Ability to use time efficiently in order to complete tasks and accomplish goals.
● Self-motivation: Assesses ability to create incentive from within, to stick to a task and accomplish goals.
● Strategies: Assesses whether a person uses strategies or techniques in order to stay organised.
● Neatness: Assesses ability to maintain a tidy environment.
● Time Management: Ability to use time efficiently in order to complete tasks and accomplish goals.
● Self-motivation: Assesses ability to create incentive from within, to stick to a task and accomplish goals.
Call Center Customer Service
Call Center Customer Service
● People Skills: Overall ability to deal effectively and appropriately with others.
● Mental/Emotional Toughness: Ability to cope with the challenges encountered in this field.
● Efficiency: Involves traits/skills that help a person complete work tasks competently.
● Cognitive Skills: Assesses intelligence-related skills that can be an asset in customer service.
● Resourcefulness: Refers to traits/skills that can make easing into a customer service call center position smoother.
● Mental/Emotional Toughness: Ability to cope with the challenges encountered in this field.
● Efficiency: Involves traits/skills that help a person complete work tasks competently.
● Cognitive Skills: Assesses intelligence-related skills that can be an asset in customer service.
● Resourcefulness: Refers to traits/skills that can make easing into a customer service call center position smoother.
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